terms and conditions

These Terms and Conditions (“Agreement”) govern the use of the services provided by Amit Travels (“we,” “us,” “our”) to all customers (“you,” “your”). By accessing or using our website or booking our taxi services, you agree to comply with and be bound by this Agreement.

1. Services Provided

Amit Travels offers taxi services for local and outstation journeys in and around Lucknow. We provide both affordable and luxurious transportation services as per the customer’s booking and preferences.

2. Booking and Payment

• All bookings for taxi services must be made in advance through our website or by contacting our customer service team.
• By making a booking, you confirm that all details provided are accurate and complete.
• Payment for services is due upon completion of the journey, unless otherwise specified. We accept various payment methods, including cash, credit cards, and online payments.
• The final price may vary depending on factors such as route, time, and type of vehicle selected.

3. Cancellations and Refunds

• You may cancel your booking up to [Insert number of hours] hours before the scheduled pickup time without incurring any cancellation fees.
• Cancellations made within [Insert number of hours] hours of the scheduled pickup time may incur a cancellation fee, as specified on the booking page.
• Refunds will be issued in cases where services were not rendered or if the vehicle provided did not meet the agreed-upon standards.

4. Customer Responsibilities

• You are responsible for providing accurate information, including your name, contact details, and travel route.
• You must ensure that all passengers and luggage comply with the vehicle’s space and weight restrictions.
• You must behave appropriately during the journey. Any behavior that is disruptive, abusive, or illegal may result in the immediate termination of the service without a refund.
• Smoking and consumption of alcohol are strictly prohibited in our vehicles unless stated otherwise.

5. Limitation of Liability

• Amit Travels is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including delays, accidents, or loss of personal belongings.
• Our liability is limited to the total cost of the taxi service provided. In the case of any issues with the service, you must notify us immediately to allow us to resolve the issue.
• Amit Travels is not responsible for any delays caused by weather conditions, road closures, accidents, or other unforeseen events.

6. Insurance

• Our vehicles are insured in accordance with the laws and regulations applicable in the region. However, we advise that passengers take their own personal insurance for added security during travel.
• Amit Travels is not responsible for any personal injury, loss, or damage to personal property during the journey, unless it results from our negligence.

7. Privacy

By using our services, you consent to the collection, use, and processing of your personal data as outlined in our Privacy Policy. We respect your privacy and are committed to safeguarding your personal information.

8. Changes to Services and Terms

• Amit Travels reserves the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
• We may also update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. You are encouraged to review this page regularly for updates.

9. Governing Law

These Terms and Conditions are governed by the laws of [Insert applicable region or country]. Any disputes arising from the use of our services will be resolved in the courts of [Insert region].

10. Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter through informal negotiation. If a resolution cannot be reached, the dispute will be resolved through mediation or arbitration in accordance with the rules of [Insert relevant governing body].

11. Force Majeure

Amit Travels will not be held liable for failure or delay in performing services due to unforeseen events beyond our control, including but not limited to natural disasters, strikes, government restrictions, or technical failures.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions or our services, please contact us at:replytoamit2@gmail.com